Privacy Policy

1. Introduction and Identity of the Data Controller

PurePixel Touring Logistics Ltd ("we", "us", or "our"), operating the digital platform toptllypurepixel.hair, is dedicated to upholding your privacy and handling your personal data in full compliance with applicable UK data protection legislation and the General Data Protection Regulation (EU GDPR).

Registered Entity: PurePixel Touring Logistics Ltd
Company Number: 12948102
Registered Office: 48 Alpine Way, Bristol, BS1 6XN, United Kingdom
Data Protection Contact: [email protected]

2. Information We Collect

We limit the gathering of personal data to information strictly necessary to provide route guidance, rental advisory communications, luggage transfer coordination, and general customer support. We collect data in two primary streams:

• Direct Information Provided by You: When you complete our contact or enquiry forms, you provide your name, email address, motorcycle category or model details, requested touring service type, planned travel region, and any narrative tour requirements you choose to supply.
• Technical and Device Information: When you access toptllypurepixel.hair, our hosting infrastructure automatically captures basic technical transmission records, including your IP address (anonymised at the server level), browser type, operating system, referring URL, date and time of visit, and basic navigation pathways through our site.

3. Legal Bases for Processing

Under Article 6 of the GDPR, our processing of your personal data relies upon the following legal bases:

• Legitimate Interests: To address enquiries submitted via our communication channels, to maintain server integrity and network security, and to diagnose technical anomalies.
• Contractual Performance or Steps Prior to Entering a Contract: When your communication involves planning concrete touring logistics, luggage transfer assistance, or fleet rental coordination.
• Consent: Where you have granted explicit consent for specific non-essential functional or analytics cookies via our consent interface.

4. Cookies and Local Storage Technologies

Our website uses strictly necessary technical cookies and browser local storage mechanisms. We use localStorage specifically to save your cookie preference selection so that you are not prompted repeatedly across individual browsing sessions. We do not use persistent advertising trackers, behavioral fingerprinting scripts, or third-party marketing beacons. For detailed specifications regarding cookie lifespans and types, please consult our dedicated Cookie Policy.

5. Third-Party Data Processors

We do not sell, rent, trade, or monetize your personal details. We may share limited data with vetted third-party technical service providers who support our core operations, including:

• Web hosting infrastructure providers based within the UK and European Economic Area (EEA).
• Direct email dispatch relays used exclusively to transmit your enquiries to our touring desk.
• Independent route contractors or freight partners only when you have explicitly requested assistance in arranging third-party services.

All third-party processors are bound by strict contractual data protection agreements ensuring equivalent technical security standards.

6. International Data Transfers

Our primary hosting nodes are located in the United Kingdom and the European Union. In the rare event that technical operational assistance requires processing outside the EEA or UK, we verify that appropriate safeguards, such as the UK International Data Transfer Addendum or EU Standard Contractual Clauses (SCCs), are actively in force.

7. Data Retention Periods

We keep your personal information only for as long as needed to fulfill the original purpose for which it was obtained:

• General touring and route planning enquiries are retained for up to twelve (12) months following the resolution of the communication.
• Enquiries that lead to active commercial logistics arrangements are retained for six (6) years to satisfy standard UK corporate tax, VAT, and accounting statutory obligations.
• Server security and access log files are retained for a rolling thirty (30) day security cycle and then automatically deleted.

8. Your Legal Rights (GDPR & International Frameworks)

Subject to statutory conditions, you possess clear rights regarding your personal information:

• Right of Access: You may request a copy of the personal records we maintain concerning your identity.
• Right to Rectification: You may request corrections to any inaccurate or incomplete records.
• Right to Erasure ("Right to be Forgotten"): You may ask us to delete your personal data where retention is no longer legally justified.
• Right to Restriction: You may restrict processing while a contest regarding data accuracy or legality is evaluated.
• Right to Data Portability: You may request that data provided directly to us be transferred in a structured, machine-readable format.
• Right to Object: You may object to data processing conducted on legitimate interest grounds.

To exercise any of these rights, please send your request directly to [email protected]. We respond to verified data subject access requests within one calendar month without charging an administrative fee, unless requests are manifestly unfounded or excessive.

9. Security Measures

We enforce robust technical and organisational security measures. All communications between your browser and toptllypurepixel.hair are encrypted using Transport Layer Security (TLS/HTTPS). Internal database access is strictly restricted to authorised personnel using multi-factor authentication.

10. Regulatory Oversight

If you believe our processing of your personal information infringes relevant data protection statutes, you retain the right to lodge a formal complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or your relevant national supervisory authority within the EU.